Privacy Policy — Medi Transport Card

1. Who We Are

Medi Transport Card is developed and maintained by Discover Claims LLC. If you have questions about this policy, please use the contact information available on the app's Google Play Store listing.

2. Information We Do Not Collect

The following data is entered by you and stored only on your device. It is never transmitted to our servers or any third party:

Your name and address
Your preferred medical facilities
Facilities you wish to exclude
Any other information you enter into the preference card

This information is used solely to generate your printed preference card. Uninstalling the app permanently removes all locally stored data.

3. Information We May Collect

3.1 Voluntary Feedback

The app includes an optional feedback form. If you choose to submit feedback, we collect:

Feedback text — the message you write
Reply-to email address (optional) — only if you provide one so we can respond
Timestamp — the date and time the feedback was submitted
App identifier — used to route feedback to the correct application

Feedback submissions are rate-limited to once per day. We use this information only to improve the app and to respond to you if you provided an email address.

3.2 Advertising

The app may display advertisements served by Google Mobile Ads (AdMob). Google may collect device identifiers and usage data to serve relevant ads in accordance with their own privacy policy. You can review Google's data practices at policies.google.com/privacy.

To opt out of personalized advertising on your Android device:

Android: Settings → Google → Ads → Delete advertising ID

3.3 Crash Reporting & Analytics

We may collect anonymized, aggregated crash reports and usage statistics through platform-provided tools (Google Play Services on Android) to identify and fix bugs. These reports do not contain any personal information from your preference card.

4. How We Use Information

We use the limited information we receive only to:

Respond to voluntary feedback you submit
Diagnose and fix crashes or technical issues
Improve the app's features and usability

We do not sell, rent, or share your information with third parties for marketing purposes.

5. Data Storage and Security

Your preference card data is stored locally using your device's standard secure storage. Feedback data is transmitted over encrypted HTTPS and stored in a secure database accessible only to Discover Claims LLC.

6. Data Retention

Local app data is retained until you clear the app's storage or uninstall the application. Feedback submissions may be retained for up to 24 months for the purposes of product improvement.

7. Children's Privacy

Medi Transport Card is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our app, please reach out via the contact information on the app's Google Play Store listing and we will delete it promptly.

8. Your Rights

Depending on your location, you may have rights including:

The right to access personal data we hold about you
The right to correct inaccurate data
The right to request deletion of your data
The right to opt out of certain data uses

Because your preference card data never reaches our servers, the primary way to exercise these rights is to clear the app's data or uninstall it. To request deletion of any feedback data you submitted, please see our Delete My Data page.

9. Third-Party Links

The app does not contain links to third-party websites. This website may contain links to external services (such as app stores). We are not responsible for the privacy practices of those services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the app after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

For privacy-related questions or data deletion requests, please use the contact information available on the app's Google Play Store listing.